money88 Privacy Policy —
Your Data, Protected

1 Introduction and Scope

This Privacy Policy is issued by money88 ("money88", "we", "us", or "our") and applies to all personal data collected from individuals who access, register for, or use the money88 platform at money88.lol, including all casino games, sports betting services, live dealer products, the PKR wallet, and any other features or services offered by money88.

money88 is committed to processing the personal data of Pakistan players in a fair, transparent, and lawful manner. This Privacy Policy is designed to give you clear, plain-English information about our data practices so that you can make informed decisions about your use of the money88 platform.

This Privacy Policy should be read alongside the money88 Terms & Conditions, which govern your use of the platform and are incorporated into the contractual relationship between you and money88. By registering for or using money88, you confirm that you have read and understood this Privacy Policy.

2 Data Controller Information

money88 is the data controller in respect of the personal data described in this Privacy Policy. As data controller, money88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in compliance with applicable data protection laws.

If you have any questions about this Privacy Policy or about how money88 processes your personal data, you may contact the money88 Data Protection team using the contact details provided in Section 15 of this Policy.

3 Legal Basis for Processing Your Data

money88 processes your personal data only where a lawful basis for doing so exists. The primary legal bases on which money88 relies to process Pakistan player data are:

• Contract Performance: Processing that is necessary to fulfil money88's obligations under the Terms & Conditions, including account management, PKR wallet operations, deposit and withdrawal processing, and customer support delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, age verification (18+), and financial reporting obligations.
• Legitimate Interests: Processing that serves the legitimate business interests of money88, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where such interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications (promotional emails, SMS notifications) and the use of non-essential cookies, where you have provided explicit, informed consent. You may withdraw this consent at any time.

4 How We Collect Your Personal Data

money88 collects personal data about Pakistan players through the following channels:

• Registration: When you create a money88 account, you provide identity and contact information directly, including your name, date of birth, email address, and Pakistan mobile number.
• Account Usage: As you use the money88 platform — placing bets, playing casino games, making deposits via Easypaisa or JazzCash, or requesting withdrawals — data about your activity and transactions is automatically generated and recorded.
• Identity Verification: When money88 requests age or identity verification, you provide document images (CNIC, NICOP, or passport) and, where required, proof of payment method ownership.
• Customer Support: When you contact money88 support via WhatsApp, Telegram, or email, data about your query and the communication is collected and stored.
• Technical Data: When you access money88, technical data including your IP address, device type, browser, and session information is automatically collected by the platform's servers and security systems.
• Cookies and Analytics: money88 uses cookies and similar tracking technologies as described in Section 8 of this Policy to collect data about how you use the platform.

5 How We Use Your Personal Data

money88 uses the personal data of Pakistan players for the following specific purposes:

• Creating and managing your money88 account and PKR wallet.
• Processing deposits via Easypaisa, JazzCash, SadaPay, HBL, UBL, and other Pakistan payment methods, and processing withdrawal requests.
• Verifying your identity and age (18+) to comply with KYC and AML requirements.
• Providing customer support in English across all money88 channels.
• Detecting and preventing fraud, money laundering, collusion, and other prohibited activities on the money88 platform.
• Monitoring gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour.
• Improving the money88 platform, including fixing technical issues, optimising performance for Pakistan mobile networks, and developing new features.
• Sending transactional communications related to your account, including deposit confirmations, withdrawal updates, and security alerts.
• Sending promotional communications about money88 bonuses, new games, and offers — where you have provided consent to receive such communications.

6 Sharing Your Personal Data with Third Parties

money88 does not sell your personal data to third parties. money88 may share your personal data with the following categories of third party only where strictly necessary and on the basis of appropriate data processing agreements or legal obligations:

• Payment Processors: To process your PKR deposits and withdrawals, money88 shares necessary financial data with your chosen payment provider (e.g., Easypaisa, JazzCash, HBL, UBL). Each provider operates under its own privacy policy.
• Game Providers: To deliver casino games, sports betting markets, and live dealer services, money88 shares your player account reference and relevant gaming data with certified third-party game studios and platform operators. No more personal data than strictly necessary for game delivery is shared.
• Identity Verification Services: To fulfil KYC and age verification (18+) obligations, money88 may share identity document data with third-party verification service providers operating under applicable data protection standards.
• Regulatory and Law Enforcement Authorities: money88 will disclose personal data to relevant Pakistan regulatory bodies, financial intelligence units, or law enforcement agencies where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other serious financial crime.
• Professional Advisers: money88's legal, audit, and compliance advisers may access personal data on a strictly need-to-know basis and are bound by professional confidentiality obligations.

7 International Data Transfers

To deliver the money88 platform to Pakistan players, some of your personal data may be processed by money88's service providers in countries outside Pakistan. Where such transfers occur, money88 takes appropriate measures to ensure that your personal data receives a level of protection equivalent to that provided under applicable data protection standards.

These measures may include data processing agreements incorporating standard contractual clauses, transfers to jurisdictions recognised as providing adequate data protection, or other lawful transfer mechanisms as applicable. If you have questions about the specific transfer mechanisms in place for your personal data, please contact money88 support.

8 Cookies and Tracking Technologies

money88 uses cookies and similar technologies (including local storage and session storage) on the money88 platform. Cookies are small data files placed on your device that help money88 to operate the platform effectively, maintain your session after login, and understand how Pakistan players use the platform.

The categories of cookies used by money88 are:

• Strictly Necessary Cookies: Essential for the operation of the money88 platform. These include session management cookies that keep you logged in to your money88 account and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences on money88, such as your chosen payment method and interface settings. These cookies improve your experience but are not strictly necessary.
• Analytics Cookies: Used to collect anonymised data about how Pakistan players navigate and use the money88 platform. This data helps money88 identify and fix performance issues and improve the user experience. These cookies are only placed with your consent.
• Marketing Cookies: Used to track the effectiveness of money88's promotional campaigns. These cookies are only placed where you have explicitly consented to marketing communications from money88.

9 Data Security Measures

money88 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the money88 platform.
• AES-256 encryption for sensitive personal and financial data stored in money88's databases.
• Multi-factor authentication requirements for money88 administrative access to player data systems.
• Regular independent penetration testing and security audits of the money88 platform and data infrastructure.
• Role-based access controls ensuring that only authorised money88 staff can access player data, and only to the extent necessary for their specific function.
• Automated fraud and anomaly detection systems that monitor for unusual patterns in login, payment, and gaming activity across the platform.
• Incident response procedures that define the steps money88 takes in the event of a detected data security breach, including notification procedures for affected Pakistan players.

While money88 takes all reasonable steps to protect your personal data, no online system can be guaranteed to be completely secure. You also play an important role in protecting your data by maintaining a strong, unique password for your money88 account and enabling two-factor authentication.

10 Data Retention

money88 retains personal data for as long as is necessary for the purposes for which it was collected and as required by applicable legal and regulatory obligations. The following general retention periods apply to money88 player data:

• Active Account Data: Retained for the full duration of your money88 account being active, plus a minimum post-closure retention period required by AML and financial regulations (typically 5–7 years).
• Identity Verification Documents: Retained for the period required by KYC regulations applicable to money88's operations, typically a minimum of 5 years from the date of verification or account closure, whichever is later.
• Transaction Records: PKR transaction records, including Easypaisa and JazzCash deposits and withdrawals, are retained for a minimum of 7 years for AML compliance and financial audit purposes.
• Support Communications: Customer support transcripts and correspondence are retained for a minimum of 2 years for dispute resolution and quality assurance purposes.
• Marketing Data: Marketing consent records and related communication data are retained until you withdraw consent, plus a defined period as required to demonstrate regulatory compliance.

When personal data is no longer required, money88 securely destroys it using methods appropriate to the sensitivity and format of the data involved.

11 Your Privacy Rights

As a money88 account holder and a data subject, you have the following rights in respect of your personal data processed by money88. To exercise any of these rights, contact money88 support via email at [email protected] or via WhatsApp/Telegram:

• Right of Access: You may request a copy of the personal data money88 holds about you.
• Right to Rectification: You may request that money88 correct any inaccurate or incomplete personal data held about you.
• Right to Erasure: In certain circumstances, you may request that money88 delete your personal data. Note that this right is subject to overriding legal retention obligations such as AML requirements.
• Right to Restriction of Processing: You may request that money88 restrict the processing of your personal data in certain defined circumstances while a dispute or complaint is being resolved.
• Right to Data Portability: Where processing is based on consent or contract, you may request that money88 provide your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling for marketing purposes. If you object to marketing processing, money88 will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

12 Children's Privacy

The money88 platform is strictly intended for individuals who are 18 years of age or older. money88 does not knowingly collect personal data from individuals under the age of 18. If money88 becomes aware that personal data has been collected from a person under the age of 18, that data will be promptly and securely deleted and the associated account will be closed.

If you are a parent or guardian and believe that a person under the age of 18 in your care has registered for or used a money88 account, please contact money88 support immediately on WhatsApp at @money88support. money88 takes underage gambling extremely seriously and cooperates fully with parents, guardians, and relevant authorities to prevent minors from accessing the platform.

13 Marketing Communications

money88 may send promotional and marketing communications to Pakistan players regarding new games, bonuses, promotions, and platform updates where you have provided explicit consent to receive such communications at the time of registration or through your account settings.

You may opt out of marketing communications from money88 at any time by:

• Updating your communication preferences in your money88 account settings after login.
• Clicking the unsubscribe link included in any marketing email received from money88.
• Contacting money88 support directly on WhatsApp or Telegram to request removal from marketing communications.

Opting out of marketing communications does not affect your ability to use the money88 platform or receive transactional communications (such as deposit confirmations, withdrawal updates, and security alerts) that are necessary for the operation of your account.

14 Changes to This Privacy Policy

money88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services offered on the money88 platform. When material changes are made to this Privacy Policy, money88 will notify registered Pakistan players by email to the address on file, by a notice in the money88 account dashboard, or by a prominent notice on the money88 website.

The date of the most recent update to this Privacy Policy is always displayed at the top of this page. money88 recommends that all Pakistan players review this Policy periodically to stay informed of how their personal data is being protected and used. Continued use of the money88 platform following notification of changes constitutes acceptance of the revised Privacy Policy.

15 How to Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a concern about how money88 has handled your personal data, please contact the money88 Data Protection team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: @money88support — available 24/7
• Telegram: t.me/money88official — available 24/7

money88 will acknowledge all privacy-related inquiries within 48 hours and aim to fully resolve them within 30 calendar days. If you are unsatisfied with money88's response to a privacy concern, you may refer the matter to the relevant regulatory authority or to the independent dispute resolution process described in the money88 Terms & Conditions.